Joseph Emmanuel
Tokyo Let's talk

Gannon University IRB Portal

A research-ethics portal rebuilt from paper and confusion into guided submissions and one review workspace.

Client
Gannon University
Role
Lead product designer
Year
2023 – 2025
Platform
Web portal
Gannon University IRB Portal overview

Before any study with human participants can start, it has to pass the Institutional Review Board. At Gannon that meant a fragmented, paper-heavy process: incomplete submissions, long review cycles and nobody quite sure where an application was.

  • UsersPhD researchers, faculty advisors, IRB board
  • Worked withThe IRB Chief and university IT
  • Replacedgannon.submitirb.com
01

Where the friction lived

Sessions with the IRB Chief and IT pointed to two root causes of rework: too much information at once, and no visibility of status. Researchers guessed what was required; reviewers chased missing pieces by email.

Before: the old member login.
Before: the old member login.
Before: the old landing page.
Before: the old landing page.
02

Mapping every hand-off

I mapped the journey across researchers, advisors and the board, then used conditional questions, advisor approval and status notifications to make each hand-off explicit.

Personas from stakeholder research.
Personas from stakeholder research.
The high-level review flow.
The high-level review flow.
03

Guided in, prioritised out

A step-by-step intake with guidance exactly where researchers get stuck, and a reviewer dashboard with priority flags, readable tables and clear status. Testing with the IRB Chief and PhD researchers exposed gaps in the faculty workflow, which we fixed before launch.

High-fidelity screens.
High-fidelity screens.
The component library: tables, badges, form fields.
The component library: tables, badges, form fields.
Early wireframes.
Early wireframes.

What changed

  • 1 place for applications, feedback and status
  • Fewer manual hand-offs between researchers and reviewers
  • Live at irb.gannon.edu